Authorities investigate foreign tourist's claim of moldy juice at Nha Trang establishment

Nha Trang police have summoned relevant parties to investigate a foreign tourist's claim regarding a beverage served at a local establishment suspected of being moldy.

Source: Báo Tuổi TrẻSeptember 22, 20264 mins readConsumer Knowledge
Authorities investigate foreign tourist's claim of moldy juice at Nha Trang establishment

On September 22, the Nha Trang Ward Police (Khanh Hoa) issued summons for relevant individuals to verify a complaint filed by a foreign tourist regarding the quality of a beverage at a local juice shop. The incident gained significant attention after a clip documenting the dispute between the shop owner and the customer circulated widely across travel forums.

Mr. Tue Van, the 37-year-old shop owner, confirmed he had received the summons from the authorities. According to his account, the event occurred on the evening of September 14 when the customer purchased a beetroot juice for 39,000 VND. After consuming approximately half the drink, the customer claimed it showed signs of mold, requested a refund, and subsequently left a 1-star review on Google Maps.

The owner maintained that he had clearly explained to the customer that the foam visible on the surface was a natural characteristic of fresh vegetable juices, rather than spoilage or mold. As the parties failed to reach a consensus, the tourist departed. The matter is currently under official review by the authorities to ensure a transparent resolution for all involved.